Privacy policy
PRIVACY POLICY
Last updated February 21, 2024
This privacy notice for Influence Roofing Ltd. ('we', 'us', or 'our'), describes how and
why we might collect, store, use, and/or share ('process') your information when you
use our services ('Services'), such as when you:
▪ Visit our website at https://www.influenceroofing.ca/, or any website of ours that
links to this privacy notice
▪ Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please
do not use our Services. If you still have any questions or concerns, please contact us
at info@influenceroofing.ca.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out
more details about any of these topics by clicking the link following each key
point or by using our table of contents below to find the section you are looking
for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us
and the Services, the choices you make, and the products and features you use. Learn
more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We
may share information in specific situations and with specific third parties. Learn more
about when and with whom we share your personal information.
How do we keep your information safe? We have organisational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request, or by contacting us. We will consider and act
upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the
privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an
interest in obtaining information about us or our products and Services, when you
participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect
may include the following:
▪ names
▪ phone numbers
▪ email addresses
▪ mailing addresses
▪ contact preferences
▪ contact or authentication data
▪ billing addresses
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically when you visit our
Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how and when you
use our Services, and other technical information. This information is primarily needed
to maintain the security and operation of our Services, and for our internal analytics
and reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies.
The information we collect includes:
▪ Log and Usage Data. Log and usage data is service-related, diagnostic, usage,
and performance information our servers automatically collect when you access
or use our Services and which we record in log files. Depending on how you
interact with us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your usage, pages and
files viewed, searches, and other actions you take such as which features you
use), device event information (such as system activity, error reports
(sometimes called 'crash dumps'), and hardware settings).
▪ Device Data. We collect device data such as information about your computer,
phone, tablet, or other device you use to access the Services. Depending on the
device used, this device data may include information such as your IP address
(or proxy server), device and application identification numbers, location,
browser type, hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
▪ Location Data. We collect location data such as information about your device's
location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP address).
You can opt out of allowing us to collect this information either by refusing
access to the information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use certain aspects of
the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:
▪ To deliver and facilitate delivery of services to the user. We may process
your information to provide you with the requested service.
▪ To send you marketing and promotional communications. We may process
the personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. You can opt out of our marketing
emails at any time. For more information, see 'WHAT ARE YOUR PRIVACY
RIGHTS?' below.
▪ To deliver targeted advertising to you. We may process your information to
develop and display personalised content and advertising tailored to your
interests, location, and more.
▪ To protect our Services. We may process your information as part of our
efforts to keep our Services safe and secure, including fraud monitoring and
prevention.
▪ To evaluate and improve our Services, products, marketing, and your
experience. We may process your information when we believe it is necessary
to identify usage trends, determine the effectiveness of our promotional
campaigns, and to evaluate and improve our Services, products, marketing, and
your experience.
▪ To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve
them.
▪ To determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
▪ To comply with our legal obligations. We may process your information to
comply with our legal obligations, respond to legal requests, and exercise,
establish, or defend our legal rights.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS
YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary
and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide you with services to enter into or
fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate
business interests.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express
consent) to use your personal information for a specific purpose, or in situations where
your permission can be inferred (i.e. implied consent). You can withdraw your
consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to
process your information without your consent, including, for example:
▪ If collection is clearly in the interests of an individual and consent cannot be
obtained in a timely way
▪ For investigations and fraud detection and prevention
▪ For business transactions provided certain conditions are met
▪ If it is contained in a witness statement and the collection is necessary to
assess, process, or settle an insurance claim
▪ For identifying injured, ill, or deceased persons and communicating with next of
kin
▪ If we have reasonable grounds to believe an individual has been, is, or may be
victim of financial abuse
▪ If it is reasonable to expect collection and use with consent would compromise
the availability or the accuracy of the information and the collection is
reasonable for purposes related to investigating a breach of an agreement or a
contravention of the laws of Canada or a province ▪ If disclosure is required to comply with a subpoena, warrant, court order, or rules
of the court relating to the production of records
▪ If it was produced by an individual in the course of their employment, business,
or profession and the collection is consistent with the purposes for which the
information was produced
▪ If the collection is solely for journalistic, artistic, or literary purposes
▪ If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/
or with the following third parties.
We may need to share your personal information in the following situations:
▪ Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to another company.
▪ When we use Google Analytics. We may share your information with Google
Analytics to track and analyze the use of the Services. The Google Analytics
Advertising Features that we may use include: Remarketing with Google
Analytics. To opt out of being tracked by Google Analytics across the Services,
visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google
Analytics Advertising Features through Ads Settings and Ad Settings for mobile
apps. Other opt out means include http://optout.networkadvertising.org/ and
http://www.networkadvertising.org/mobile-choice. For more information on the
privacy practices of Google, please visit the Google Privacy & Terms page.
▪ When we use Google Maps Platform APIs. We may share your information
with certain Google Maps Platform APIs (e.g. Google Maps API, Places API).
5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store
your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such
technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes
outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational
security measures designed to protect the security of any personal information we
process. However, despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Although we
will do our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only access the
Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years
of age.
We do not knowingly solicit data from or market to children under 18 years of age. By
using the Services, you represent that you are at least 18 or that you are the parent or
guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been
collected, we will deactivate the account and take reasonable measures to promptly
delete such data from our records. If you become aware of any data we may have
collected from children under age 18, please contact us at info@influenceroofing.ca.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as Canada , you have rights that allow you greater
access to and control over your personal information. You may review, change, or
terminate your account at any time.
In some regions (like Canada), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and obtain a copy of
your personal information, (ii) to request rectification or erasure; (iii) to restrict the
processing of your personal information; (iv) if applicable, to data portability; and (v)
not to be subject to automated decision-making. In certain circumstances, you may
also have the right to object to the processing of your personal information. You can
make such a request by contacting us by using the contact details provided in the
section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
We will consider and act upon any request in accordance with applicable data
protection laws.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on the
applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'
below.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent.
Cookies and similar technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to remove cookies
and to reject cookies. If you choose to remove cookies or reject cookies, this could
affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at
info@influenceroofing.ca. 10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ('DNT') feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities monitored
and collected. At this stage no uniform technology standard for recognising and
implementing DNT signals has been finalised. As such, we do not currently respond to
DNT browser signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is adopted that we
must follow in the future, we will inform you about that practice in a revised version of
this privacy notice.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: If you are a resident of , you are granted specific rights regarding access to
your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve
(12) months:
Category Examples Collected
A. Identifiers
Contact details, such as real name, alias,
postal address, telephone or mobile
contact number, unique personal identifier,
online identifier, Internet Protocol address,
email address, and account name
YES
B. Protected classification
characteristics under state
or federal law
Gender and date of birth YES
C. Commercial information
Transaction information, purchase history,
financial details, and payment information
YES
D. Biometric information Fingerprints and voiceprints NO
E. Internet or other similar
network activity
Browsing history, search history, online
behaviour, interest data, and interactions
with our and other websites, applications,
YES
F. Geolocation data Device location YES
G. Audio, electronic, visual,
thermal, olfactory, or similar
information
Images and audio, video or call recordings
created in connection with our business
activities
YES
H. Professional or
employment-related
information
Business contact details in order to provide
you our Services at a business level or job
title, work history, and professional
qualifications if you apply for a job with us
NO
I. Education Information Student records and directory information NO
J. Inferences drawn from
collected personal
information
Inferences drawn from any of the collected
personal information listed above to create
a profile or summary about, for example,
an individual’s preferences and
characteristics
YES
K. Sensitive personal
Information
NO
We will use and retain the collected personal information as needed to provide the
Services or for:
▪ Category A - 1 year
▪ Category B - 6 months
▪ Category C - 6 months
▪ Category E - 6 months
▪ Category F - 1 year
▪ Category G - 1 year
▪ Category J - 1 year
We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the
context of:
▪ Receiving help through our customer support channels;
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11
▪ Participation in customer surveys or contests; and
▪ Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
Learn about how we use your personal information in the section, 'HOW DO WE
PROCESS YOUR INFORMATION?'
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider. Learn more about how we
disclose personal information to in the section, 'WHEN AND WITH WHOM DO WE
SHARE YOUR PERSONAL INFORMATION?'
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This
is not considered to be 'selling' of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months. We will not sell
or share personal information in the future belonging to website visitors, users, and
other consumers.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws.
We may update this privacy notice from time to time. The updated version will be
indicated by an updated 'Revised' date and the updated version will be effective as
soon as it is accessible. If we make material changes to this privacy notice, we may
notify you either by prominently posting a notice of such changes or by directly sending
you a notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
info@influenceroofing.ca or contact us by post at:
Influence Roofing Ltd.
141 Bentley Ave
Ottawa, Ontario K2E 6T7
Canada
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request
access to the personal information we collect from you, change that information, or
delete it. To request to review, update, or delete your